PLANT BASED . CLEAN SKINCARE . FREE EXPRESS SHIPPING

Shipping & Returns

SHIPPING

SHIPPING

FREE shipping for all Australia wide.

$5.00 Express Shipping for all Australia wide.


We do not ship to PO Box address or parcel lockers. We are currently using Australia Post  to dispatch orders to our Australian and International customers.

$15 shipping for international orders of three (3) products or less.

$25 shipping for international orders of four (4) products or more.

We will always attempt to ship a completed order within an estimated 48 hours, please allow up to 3-5 business days during sale events.

RETURNS

For all full priced items, you may return Products to us for exchange or refund within 7 days of receipt of the products, provided that the products are unopened and unused.

We do not accept returns for items on sale, gift vouchers or custom/special orders.

To return an item, please email hello@rococobodyoil.com with your order number and item/s you wish to return and you will be provided with an RA number and return shipping address for your order.

Once we have received the returned Products, we will notify you via email of your entitlement. If you are eligible for a refund, this will be processed within 7 business days.

All merchandise that is correctly returned in accordance with the details contained within this page will be credited to the purchaser’s Paypal account or credit card.

The shipping costs incurred by the purchaser will not be refunded except when a product is faulty or delivered as a result of our error. 

All return shipping costs are the responsibility of the purchaser unless in the event an incorrect item was received.